Terms & Conditions

Terms & Conditions

Acceptance of Terms

THESE TERMS AND CONDITIONS OF SERVICE (the “Terms”) ARE A LEGAL AND BINDING AGREEMENT BETWEEN YOU AND MANAIA MEDIA governing your use of this site, www.horseandponymag.com, which includes but is not limited to products that link to these Terms (the “Site”). Please review the Terms fully before you continue to use the Site. By using the Site, you agree to be bound by the Terms. You shall also be subject to any additional terms posted with respect to individual sections of the Site. Please review our Privacy Policy, which also governs your use of the Site, to understand our practices. If you do not agree, please discontinue using the Site. Manaia Media reserves the right to change the Terms at any time without prior notice. Your continued access or use of the Site after such changes indicates your acceptance of the Terms as modified. It is your responsibility to review the Terms regularly. The Terms were last updated on January 29, 2016.

Your use and browsing of the Site is at your risk. If you are dissatisfied with any of the materials contained in the Site, with the quality of service, or with these Terms, your sole and exclusive remedy is to discontinue accessing and using the Site.


In order to utilise certain functionality of the Site, you must complete a registration process. As a registered user of the Site, you agree to (a) provide true, accurate, current, and complete information about yourself as prompted by the Site registration form (“Registration Data”), and (b) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. Upon completing the registration process, you shall receive confirmation of a password and user name. You are responsible for maintaining the confidentiality of the password and user name, and you are fully responsible for all activities that occur under your password or user name. You agree to (a) immediately notify Manaia Media of any unauthorized use of your password or user name or any other breach of security; (b) exit from your account at the end of each session; and (c) defend, indemnify, and hold harmless Manaia Media from any loss or damage arising from unauthorised use of your password or user name.

By registering, you consent to the collection of your data, including, without limitation, Registration Data, by Manaia Media and processing of such data by Manaia Media in connection with your use of the Site. You consent to the technical processing and transmission involved in your use of the Site, including, without limitation, Registration Data, and you acknowledge that such process may involve (a) transmission of such data over various networks; and (b) modifying such data to conform and adapt to technical requirements of connecting networks or devices.

Intellectual Property Issues

The Site is owned by Manaia Media. All of the content featured or displayed on the Site, including, but not limited to, still images, text, pictorial works, video images, still images of video, graphic designs, audio recordings, multimedia combinations, and computer programs, including web-based programs (“Content”) is owned or licensed by Manaia Media.


You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site, and to purchase services or products through the Site, for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so.

The Site may provide, or third parties may provide, links to other sites or resources. Because Manaia Media has no control over such sites and resources, you acknowledge and agree that Manaia Media is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Manaia Media shall not be responsible or liable for any damage or loss caused or alleged to be caused in connection with use of or reliance on any such linked content, goods or services available on or through any such linked site or resource.

Refunds and Cancellations

Any goods lost or damaged in the mail will be replaced by Manaia Media (damaged goods will need to be returned before a replacement can be sent). Refunds will only be issued if Manaia Media is unable to replace lost or damaged goods. Subscriptions may be cancelled and refunded up to 7 days before the first issue of the subscription is mailed. Subscriptions cannot be refunded after the first issue has been mailed.

Subscription Terms & Conditions

These terms and conditions apply to your magazine subscription. In these terms and conditions the subscriber is referred to as “you”, and Manaia Media Limited is referred to as “Manaia”, “we” or “us”. We reserve the right to change these terms and conditions at any time. By purchasing a magazine subscription with Manaia you agree to the following terms and conditions.

1. Payment
We accept Visa and MasterCard and use the secure DPS payment system.  All prices include GST and are in New Zealand dollars. Subscriptions are non-refundable and non-transferable between titles, but may be transferred to an alternative recipient. When paying for a subscription by credit card please note this is a one off payment for the cost of the subscription for the length of the subscription period.

2. Customer Details
Any errors made in providing details to Manaia are your responsibility. Manaia will not be liable for consequences that relate to any errors; including but not limited to failure to send magazines to the correct address. If you change your address or contact details, you need to advise Manaia as soon as possible to ensure that the change happens on the correct issue.

3. Renewing a subscription
Your magazine subscription will not automatically renew at the end of your subscription period. Before the end of your subscription period you will receive a renewal letter asking whether you wish to re-subscribe and providing instructions how to.

4. Cancellation
Please note that our subscription offers are non-refundable. In some cases we will refund any monies owing to you (i.e. under the Consumer Guarantees Act 1993) but this will be decided on a case-by-case basis. Alternatively you can transfer your remaining issues to a nominated party. Requests for cancellations will be actioned as soon as possible; however, any refund given can take up to three weeks.

5. Delivery
All prices are inclusive of delivery costs. Your subscription will commence once we have received payment from you and will begin with the next issue to go on sale unless otherwise specified.

• For monthly publications please allow up to four to six weeks for your first magazine.
• For bi-monthly and quarterly publications your subscription will begin with the next available issue.
• For international delivery, delivery time will vary dependent on magazine and country of delivery.

If a missed delivery occurs please let us know by calling 0800 213 498, depending on your situation, we will either send you a replacement magazine or extend your current subscription period.

6. Back issues
Back issues are available for purchase where we have the issue in stock, please call 0800 213 498 to see if the issue you are interested in is available.

7. Promotions
From time to time Manaia Media may run prize draws for its subscribers or offer gifts to its new or returning subscribers. Subscription prize draws are available to all current subscribers at the published expiry date of the promotion. Subscription gift offers are available to those subscribers who sign up for a new subscription or renew a subscription after the commencement date and before the published expiry date of the promotion. The number of gifts available is limited and once exhausted the offer will be at an end. If gift/prize is unavailable, Manaia in its discretion, reserves the right to substitute this gift/s to the equal value and/or specification. Manaia is neither responsible nor liable for any damage to the gift/prize whilst in transit.

Prizes cannot be redeemed for cash, exchanged or transferred. Subscription offers on www.horseandponymag.com are not valid in conjunction with any other subscription offer. Prizes draws are not available to international subscribers.

8. Telemarketing
If you receive a promotional telephone call from a Manaia representative and you sign up to a magazine subscription during that telephone call you have for a short time the ability to cancel the subscription. You will have five working days to cancel your subscription without penalty. If you cancel the subscription any money you have already paid toward the subscription will be refunded to you. Please note this termination clause only applies to subscription offers made via telemarketing.

9. Privacy Policy
We will protect and maintain your privacy in accordance with our Privacy Policy which you can view here.

10. No Liability
Manaia nor its staff or agents shall be liable for any cost, loss or damage whatsoever arising as a result of a failure to act on delivery instructions.

11. Contact
If you have a particular question which is not addressed here please get in touch with us directly at editor@horse-pony.co.nz


Copyright © 2016 Manaia Media. All rights reserved.